About Audio Video Metals
AVM is a designer and manufacturer of high quality metal racks and rack equipment for the audio and video production and distribution industry. Automated CNC machinery allows for close manufacturing tolerances, ensuring that accessories and components fit and are interchangeable.
AVM products are locally manufactured in Aurora, Ontario, Canada.
At AVM. our objective is to provide quality products and service that consistently exceeds customer requirements and expectations. To meet these objectives, AVM is a strong believer in the continuous improvement process and has empowered its staff to be on constant watch for ways to do things faster, better and at a lower costs. In addition to our continuous improvement programs, AVM also has extensive inspection and quality assurance processes to insure that our customers get the best product possible. The results of our efforts are that AVM produces some of the best products in the industry and has many satisfied customers.
Customer Service and Returns
AVM prides itself on the quality of our customer service. From our professional design team to our sales, logistics and customer service group, our prime objective is to make your buying experience enjoyable.
We have spent long hours designing and testing our product packaging to make sure that your product arrives in showroom condition and if it doesn't just give us a call and we’ll be happy to replace it at no charge.
If you experience problems with your equipment after delivery please call our customer service group or salesperson to discuss your problems and obtain an RMA number if warranted.